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Here, you'll find answers to frequently asked questions about shopping in stores and ordering online.
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diamond loyalty
- What is Diamond Loyalty Program?
- What's my loyalty number?
- How are points calculated, and how can I check my Diamond status?
- How do I share with family and friends?
- I forgot to add my loyalty number at checkout, can I add it to a previous purchase now?
- Are international customers eligible for the program?
- How do I cancel my membership?
- If I use a David's Bridal Credit Card, will I still receive points?
- How are points calculated for layaway payments?
- How many times can offers be redeemed?
- How do I book my getaway and/or experiences?
- Why do I have to enter a credit card to get my free tote?
- What are the terms of service of the program?
diamond loyalty
returns & exchanges
your order
your account
- How do I sign up for a David's Bridal account?
- What can I access with a David's Bridal account?
- How can I update my personal information in my David's Bridal account?
- How do I reset my David's Bridal account password?
- How do I unsubscribe from email?
- How do I unsubscribe from text?
- Where can I access my Favorites list?
- Can I access the dresses I selected in-store in my Favorities list?
your account
our stores
ways to pay
ways to save
company information
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